(4.5 / 5)2208+ Ratings

Elie Tahari Reviews

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Overall Rating

4.5
4 Reviews
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About Elie Tahari

Elie Tahari is a designer clothing brand for women. The brand offers a Luxe Casual Collection of various clothing items including dresses, shirts, suits, pants, knits, and workwear. They also have a sale section where customers can find discounted items. In addition to clothing, Elie Tahari also offers a range of women's accessories such as designer sunglasses, handbags, totes, masks, fragrances, gloves, hats, and more. Customers can enjoy free shipping when they spend $350 or more. The brand also hosts events like the Dress Event where customers can get an extra 25% off. Elie Tahari's products are of high quality and are offered at reasonable prices with quick delivery. Some products are offered at up to 50% off..

Elie Tahari Pros & Cons

Pros of elietahari.com:

  • Quality of Products: Some customers praise the quality of certain items, such as the perfume, which is described as lasting all day without being harsh or overpowering.
  • Customer Service (Occasional): There are instances where customer service has responded to issues, such as providing a return label and offering a refund.
  • Payment Methods: The website accepts various payment methods, including American Express, Visa, MasterCard, international credit cards, and Elie Tahari gift cards.

Cons of elietahari.com:

  • Poor Customer Service: Many customers have reported difficulty in getting a response from customer service, with some experiencing no response at all to emails and phone calls.
  • Quality Issues: Several reviews mention poor quality of garments, including issues with sizing, construction, and materials. Some items have been described as not matching the images on the website.
  • Misleading Discounts: There have been complaints about fake discounts and incorrect product descriptions, leading to customer dissatisfaction.
  • Return Policy Issues: The return policy has been criticized for being difficult to navigate, with some customers facing challenges in getting refunds or exchanges.
  • Shipping Issues: Some customers have reported issues with shipping, including incorrect items being shipped and high shipping costs for lightweight items.

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Elie Tahari Customer Reviews (4)

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Brigitte Généreux
Brigitte Généreux
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Feb 15, 2023
Mary Harrell
Mary Harrell
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Feb 14, 2023
Danilo Silva
Danilo Silva
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Feb 13, 2023
Stephan Scholz
Stephan Scholz
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Feb 10, 2023

Elie Tahari Customer’s Q&A

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Elie Tahari Features and Benefits

Key Features and Benefits of Elie Tahari:

  1. Hybrid Business Model:

    • Combines direct-to-consumer and wholesale strategies, allowing the brand to reach a wide customer base while maintaining control over its brand image and product presentation.
  2. Luxurious Designs:

    • Offers high-end, elegant, and innovative designs in ready-to-wear clothing, accessories, and footwear.
    • Known for impeccable craftsmanship, sophisticated style, and timeless appeal.
  3. Customer Segments:

    • Targets women, celebrities, and fashion-conscious buyers.
    • Clientele includes celebrities such as Blake Lively and First Lady Michelle Obama.
  4. Customer Relationships:

    • Focuses on direct-to-consumer sales and customer experience through online sales, social presence, and referrals.
    • Provides a sense of affiliation and belonging through its designs, fostering a distinct, fashionable community.
  5. Value Propositions:

    • Creates clothing that flatters a woman's body and makes her feel beautiful.
    • Dresses modern women with style and grace, offering designer fashion with a contemporary point of view.
    • Provides chic and luxurious fashion that is always timeless.
  6. Key Resources:

    • Leverages design talent, trend spotting, and brand equity to ensure product relevance and desirability.
    • Utilizes dedicated employees across design studios, upscale retailers, and manufacturing facilities.
  7. Sustainability:

    • Emphasizes sustainable production practices, aligning with the Me Too movement and focusing on environmentally friendly distribution concepts.
  8. Promotions and Discounts:

    • Offers various promotions and discounts, including free ground shipping with orders over $350, up to 80% off on outlet styles, and additional percentage off using specific promo codes.
  9. E-commerce Platform:

    • Provides an extensive online collection of dresses, shirts, suits, pants, knits, and workwear, accessible through its e-commerce platform.
  10. Retail Presence:

    • Operates branded retail stores in major cities across the United States, offering a premium shopping experience.

Elie Tahari Pricing

Elie Tahari offers both full-price and sale options on their website. The full-price collection includes a variety of designer clothing items such as dresses, shirts, suits, pants, and knits. The sale section features discounted items with a 30-day return policy.

About elietahari.com Payment Method?

The website elietahari.com accepts the following payment methods: American Express, Visa, and MasterCard. It also accepts international credit cards with US shipping addresses. However, JCB or Discover Card are not accepted. The site does not accept checks, cash or money orders. Additionally, PAYPAL and Elie Tahari Physical and Virtual Gift Cards are accepted..

Elie Tahari FAQs

FAQ

Elie Tahari Alternatives

Elie Tahari's top 10 competitors include:

  1. Theory - Known for high-quality contemporary men’s and women’s clothing, with 1.1M monthly visits.
  2. Saks OFF 5TH - Offers discount designer clothing, shoes, handbags, and jewelry, with 7.2M monthly visits.
  3. Saks Fifth Avenue - Features curated shops with the latest trends in apparel, shoes, handbags, and beauty, with 15M monthly visits.
  4. Macy's - Ranks as the 4th most similar website to Elie Tahari, with 60.3M monthly visits.
  5. Nordstrom - Ranks fifth, with 42.1M monthly visits.
  6. Bloomingdale's - Known for its high-end fashion offerings, with 14.3M monthly visits.
  7. Nordstrom Rack - Offers a wide range of styles at discounted prices, with 23.5M monthly visits.
  8. Zappos - Famous for its extensive shoe collection and 365-day return policy, with 13.8M monthly visits.
  9. Ann Taylor - Specializes in feminine and modern clothing, with 6.3M monthly visits.
  10. Alice and Olivia - Known for its unique and stylish clothing, with 292.4K monthly visits.

Additionally, other notable competitors include:

  • Kenneth Cole - Generates 176% of Elie Tahari's revenue.
  • K Renee - A private company with fewer employees compared to Elie Tahari.
  • Perry Ellis - Generates $605.5M more revenue than Elie Tahari.
  • Calvin Klein - A well-known brand in the fashion industry.
  • Jack Erwin - Specializes in high-quality footwear.
  • Solo - Offers stylish and affordable clothing.
FAQ

How can I check the status of my order?

To check the status of your order, you can click on "My Account" in the top right corner of the website, even if you're not registered. All you need is your order number and billing zip code. After placing your order, you'll receive a confirmation email. Once your order has shipped, you'll get another email with the tracking number for your package.
FAQ

Which payments method do you accept?

At ElieTahari.com, payment can be made using American Express, Visa, and MasterCard, and international credit cards can be used as well, but only if they have a US shipping address. However, JCB and Discover Cards are not accepted. Other forms of payment, such as checks, cash, or money orders, are also not accepted. Alternative payment options include PayPal, as well as physical and virtual Elie Tahari gift cards.
FAQ

What is your international shipping policy?

International shipping is provided by Elie Tahari in collaboration with Borderfree, a global e-commerce provider. To initiate the process, choose your desired shipping location and currency. More information can be found on the International Shopping page on the Elie Tahari website.
FAQ

How can I receive a price adjusment?

If you wish to request a price adjustment for an order placed within the last 10 days, you can contact Elie Tahari's customer service either by phone at 1-800-649-6179 or by email at customerservice@elietahari.com. Make sure to include your order number to help with the process.
FAQ

What is the price range of Elie Tahari products?

The price range of Elie Tahari products varies widely. For instance, the Judith Shirt is priced at $198, the Judith Belted Dress at $448, and the Freida Dress at $368. Other items such as the Single Button Blazer and the Overlay Pant are priced at $448 and $398 respectively. The Elie Tahari Eau De Parfum 100ml is available for $128. On the higher end, there are items like the Sequin Floral Halter Dress priced at $598 and the Lace Topper Jacket at $498. It's also worth noting that there are special collections available for $99 and under. However, some intricate designs with luxurious fabrics like fur can go up to $5,000. Prices are subject to change and may vary based on the retailer and location..

FAQ

About elietahari.com Prices and Cost?

On the website elietahari.com, prices for various items are listed. For instance, the Judith Shirt is priced at $198, the Judith Belted Dress at $448, and the Freida Dress at $368. Other items such as the Single Button Blazer and the Overlay Pant are both priced at $448 and $398 respectively. The website also offers a range of coats and jackets. The Herringbone Brushed Double Breasted Coat, for example, is priced at $399, down from $798. There are also items available for $99 and under in the sale section of the website. Prices for all items are subject to change.

FAQ

About elietahari.com Popular Products and Services?

Elie Tahari offers Designer Clothing for Women. The collection includes Dresses, Shirts, Suits, Pants, Knits, Workwear and more. The website features sections like The Innovators, In Season, Bold Blooms, Natural Light, and Wear Now, Wear Later. Some of the popular items include the Pleat Shoulder Cotton Blazer, Slim Cotton Pocket Pant, Baroque Scarf Print Shirt, Denim 3 Button Blazer, Denim Cargo Pant, and Metallic Chain Belt. The website also showcases Best Sellers and New Arrivals. The Best Sellers section features the most in-demand styles, while the New Arrivals section showcases the latest additions to the collection. The website also offers shipping to all 50 United States and select U.S. Territories, as well as worldwide shipping via DHL. Customers are responsible for shipping, duties, and taxes either upon delivery or paid upfront..

FAQ

What is the return policy of Elie Tahari?

The return policy of Elie Tahari is as follows:

  • Full price merchandise can be returned for a full refund or exchanged within 30 days of the delivery date.
  • Sale merchandise discounted 29% or less from MSRP can be returned for a full refund or exchanged within 30 days of the delivery date.
  • Sale merchandise discounted between 30-39% from MSRP is eligible for an exchange only within 30 days of the delivery date.
  • Final Sale merchandise or items discounted 40% or more from MSRP cannot be returned or exchanged.
  • Elie Tahari offers a one-time price adjustment per order within 30 days of purchase. Final sale merchandise is not eligible for any price adjustment.
  • At this time, Elietahari.com only offers UPS return labels for domestic return addresses which are processed at an $10 fee. The customer is required to pay shipping and taxes on return orders sent from outside the U.S.
  • Returns will be processed within 7-14 business days of receipt. Once processed, eligible merchandise credits can take up to 24 hours to be delivered.
  • Refunds will be applied to your payment method within 3-5 business days after processing the return. Your bank may require additional time to post this transaction to your account. Please allow 1 to 2 billing cycles from the day you return your merchandise for your account to be credited..
FAQ

elietahari.com Return Policy?

At Elie Tahari, full price merchandise can be returned for a full refund or exchanged within 30 days of the delivery date. Sale merchandise discounted 29% or less from MSRP can also be returned for a full refund or exchanged within 30 days of the delivery date. However, sale merchandise discounted between 30-39% from MSRP is only eligible for an exchange within 30 days of the delivery date. Final Sale merchandise or items discounted 40% or more from MSRP cannot be returned or exchanged. Elie Tahari offers a one-time price adjustment per order within 30 days of purchase. Final sale merchandise is not eligible for any price adjustment.

For shipping, Elie Tahari offers Ground and Priority Shipping. Ground shipping is free for orders over $350 in the U.S., excluding Puerto Rico, Hawaii, and Alaska. Orders are processed and delivered within 8-10 business days. Priority Shipping is calculated at checkout, based on delivery address. Orders are processed and delivered within 4-5 business days. Elie Tahari also offers DHL International Shipping. Customers are responsible for shipping, duties, and taxes either upon delivery or paid upfront. Orders are processed pending item availability and payment verification. All orders placed after 11am on Friday, through Sunday, will begin processing on Monday..

FAQ

What is the contact information for Elie Tahari?

The contact information for Elie Tahari is as follows:

  • Email: For general inquiries, reach out to customerservice@elietahari.com. For career opportunities, send an email to careers@elietahari.com.
  • Chat: To chat with a member of the customer service team, click on the blue conversation bubble icon in the bottom right corner of the Elie Tahari website.
  • Phone: The customer service team can be reached at (800) 649-6179 or + (001) 800-649-6179 for international customers.
  • US Headquarters: The corporate office is located at 16 Bleeker Street, Millburn, NJ 07041.

The customer service team is available Monday – Friday from 9:00am to 5:00pm EST. For returns, visit the Returns page on the Elie Tahari website.

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